Lord Shiva Backflow Incense Burner – Ceramic Smoke Fountain for Home Decor

🕒 Return within 3 Days | Exchange within 3 Days

What are the conditions for return/exchange?

✅ Accepted: Wrong / Damaged Items Only

❌ Not Accepted: Returns or exchanges for any other reason (like change of mind, dislike, etc.)

🧾 How to place a return request?

1️⃣ Select a Method

Go to My Orders → Order Details → Return

2️⃣ Submit Return Request

• Mention the reason for return
  
• Upload product images and a proper unboxing video
  

3️⃣ Product Pickup

• The product will be picked up only if found in original condition with all tags and packaging intact.
  

4️⃣ Return / Refund

• Refund will be initiated after the product is received and verified by our team.
  
• The refund amount will be processed after deducting ₹100 towards shipping and handling charges.
  
• No refund will be issued if the product is not in its original condition or packaging.
  

⚠️ Important Notes

• Returns are accepted only for damaged or incorrect items.
  
• For smoother processing, please ensure an unboxing video is available as proof.
  
• Refunds will be processed in the same payment mode used during purchase.
  
• You will receive a confirmation once your refund is successfully processed.
  

📦 Need Help?

If you face any issue with your order, please contact us at

📧 support@decorsip.com or 📞 +91 8750300547

within 3 days of delivery.